Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. SO please read following terms and conditions thoroughly.
WBPromotion.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Ordering Terms and Conditions
Payments are due at time of order. However, orders may be placed over the phone or email. In this event, payments are due over the phone or email at time of order. We accept payments in the form of Visa, MasterCard, American Express, Discover, and Pay Pal.
We do offer PO orders to schools, churches, corporate organizations and others. All PO order's standard payment terms are net 15 days - all payments are due 15 days from the date of invoice. You will be invoiced immediately upon receipt of your order.
School PO will not be used for documentation purpose only order receipt will be used as document.
We have the right to refuse to place any orders.
You must put 100free promo code on the purchase order to get 100 free promo bands
Order Changes / Cancellations
WBPromotion.com will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied. If the order has reached the pre-production set up phase, there may be cancellation or change charges that apply. All of these charges will be a direct pass through from WBPromotion.com to you. If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage.
For any changes to the orders, you must call the sales department within 6 hours of placing the order with the correction. Also any cancellations of orders should be made within 6 hours of placing the order.
Any problem or compliant on the order has to be registered within 15 days of receiving the product. Later than this no complaints will be registered.
There will be a 2.5% service fee for any credit card payment for $2500 or above.
A $10.00 cancellation fee will be applied in order to cancel an order, given that they are cancelled before going into production otherwise other charges may apply.
USB Order :
If customer cancel an order and return a USB to us. USB Restocking Fee will be : 15 %
* There will be no changes applied to RUSH orders.
If a customer has done charge back they need to return all the products to us (provided office address).
If you win the charge back and did not return the product we will charge you for the order.
If you do a charge back against our company and we win the charge back then there will be a $10 additional charge back case fee charged to your card with no authorization required from your side.
Refunds due to customer errors will not be issued this includes, but is not limited to, typos in the message, wrong PMS color of wristbands, unable to meet the turnaround time stated. WBPromotion.com is not liable for anything more than the amount of the order.
Productions cost is not refundable.
All products must be returned with a valid RMA# which can be obtained by emailing sales@WBPromotion.com
Once the order is placed, send us the artwork to our sales@WBPromotion.com immediately. The email should include all the instructions relating to logo/artwork.
WBPromotion.com inspects all artwork submitted to make certain that it meets the specific requirements for applying your sign to the products you selected. If minor modifications are required, we will make these free of charge.
Website Images/Art work Proofs/Colors
We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail.
The color in the proof is not the real color, It is difficult to show the correct color in the monitor, the color will be made in the pantone number "C" (not "U").
Swirl bands - Mixture of colors will create a shade of alternate colors.
We will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them.
Price quotations are only valid if they are given in written by email.
Production time varies from 1 business day to 7 business days depending on the product, service, and quantity selected. If you have a deadline, simply give us a call and we'll do everything within our power to meet it.
WBPromotion.com guarantees to ship your merchandise on or before your specified date. You should be aware that we cannot be held responsible for delays on the part of the carrier who is delivering your merchandise.
Their will be a $20 charge incurred for ANY shipping address revision done to the address after the order has been shipped out and it is in transit. The charge will automatically be incurred on the payment method we have on file for that paticular order.
There will be a $40 charge for re-routing a package. This includes unaccepted packages, unattended packages, or missed delivery from shipping career, that are returned to our facility.
Puerto Rico shipments are subject to $45.00 charge.
Ultimately customers are responsible to verify all details on the invoice such as shipping address, Billing address, phone number , email address, colors, etc.
If any order is placed by our company sales rep they will not be held responsible for any errors as we provide our customer with order Receipt, Digital proof if those options are not utilized by customer they will be held liable on the account.
International customers are responsible for customs and duty fees in their country. Customer is responsible for those fees because it is not included in shipping charges. No gift or lower value will be written/marked on custom forms.
If the shipping is international there will be customs fees which we are not responsible to pay for. The customer will be responsible for those charges. We are not responsible to contact Fedex or UPS for customs fees. The customer is solely responsible for these charges.
WBPromotion.com is required by law to collect all applicable sales taxes for the state, counties and cities of Texas . Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by fax to 832-476-1949.
All prices and minimum quantities are subject to change. WBPromotion.com will make best efforts to keep pricing and quantities to date, from time to time actual market conditions may change the price of a product or the minimum quantity required for purchase.
In the event a product is listed at an incorrect price or minimum quantity due to an error, WBpromotion.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price or quantity and will help you choose a different item that is within your budget.
WBPromotion.com will honor written quotes only.
WBPromotion.com accepts Visa, Master Card, American Express, Discover && PayPal
All of the Content you see and hear on the WBPromotion.com website, including, for example, all of the page headers, images, illustrations, graphics, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by WBPromotion.com. The WBPromotion.com logo Design is a registered trademark of WBPromotion.com. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and WBPromotion.com owns a copyright in the selection, coordination, arrangement and enhancement of the Content.
The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.